Makeup Policy
Once you have informed us of an up coming absence, a MakerKids staff will add a makeup pass to your account on MakerKids.Pike13.com. This pass is a single visit credit that you can use to rebook your class to any other program on another day of the week.
To obtain a makeup pass, email [email protected] at least 24 hours in advance. **An email request is required for our records. Makeup passes are not issued over the phone. Makeup passes are not issued retroactively except in extenuating circumstances.**
Please note: We limit makeups to one per month and makeup passes expire after 30 days.
Booking a Makeup class
Using a makeup pass works just the same as enrolling in a program- simply head to makerkids.pike13.com and pick the class you want to attend as a makeup.
First, navigate to a programs registration page
Then, select a class
Follow the prompts and select your makeup pass to finalize your makeup booking
And that’s it! Once you hit finish, your makeup pass will be used and you will be added to the class list. If you have booked a virtual makeup, you will receive a class link 24 hours in advance.
Questions?
Email us at [email protected]
